Frequently Asked Questions: General Info

We hope you find the answer to your question here. If not, please feel free to call us during regular business hours at 907-263-ARTS (1-877-ARTS-TIX outside Anchorage). Please click a question below to display the answer.

Ticketing FAQ | Patron Services FAQ | General Info FAQ

1. Where is the Alaska Center for the Performing Arts?

ACPA occupies the entire block between 5th and 6th Avenues and F and G Streets in downtown Anchorage. ACPA has two separate lobbies. The Lorene Harrison Lobby services the Atwood Concert Hall and is located on the F Street side of the building facing Town Square Park with entrances on 5th and 6th Avenues. The Carr-Gottstein Lobby services the Discovery Theatre, the Sydney Laurence Theatre, and the Voth Hall and is located on 6th Avenue across from Humpy's Restaurant.

2. How can I be contacted in case of an emergency?

For Emergency Calls during performances, dial 263-2916. Please leave the following information in order to be contacted in the facility: the event, theatre, seat number, and name.

3. If I arrive late for the performance, will I still be able to get into the theatre?

It depends. Late seating is determined on an event-by-event basis by the presenter of the event. When the presenter permits late seating, the stage manager will signal the house manager that it is OK to let people into the theater. When the presenter prohibits late seating, ushers will not allow entry into the theatre until intermission (if there is an intermission). These late seating policies also apply to Center patrons who leave the theatre for any reason during the performance. A television monitor is positioned outside the Atwood Concert Hall, Discovery Theatre and Sydney Laurence Theatre so you can watch the performance in progress.

4. Where may I park?

Click HERE to view parking information. Please obey all posted signs.

5. What is the Center’s dress code?

Casual clothing is acceptable for all events. Although not required, patrons of the arts frequently dress up for opening nights and gala events.

6. Do you have a coat check?

The Center offers a coat check service from October 1 through May 1. Alternate venues should be contacted directly about their coat check facilities.

7. Are bags allowed in the Center?

Although bags are allowed on the premises of the Center, they are subject to search. At the discretion of the venue’s representatives, bags may be required to be checked during the performance and not allowed into the theater.

8. May I bring my camera or video camera to the show?

Cameras, video cameras and other recording devices are not allowed inside the performance spaces of the Center. Any photographic, video or recording devices discovered inside the theatres may be confiscated. Exceptions to this policy will be posted at CenterTix.net.

9. I want an audio recording of the performance. Can I bring my own recording device?

Audio recording is strictly prohibited in the Center. Any recording devices brought into the theatre may be confiscated. Please remember that copyright laws are federal laws and carry strict penalties when broken. Many artists provide their own merchandise including performance recordings for sale in the lobby of the venue.

10. May we bring food to the theater?

Generally, food that is purchased off site is not allowed inside the venue. Although the Center provides concessions for most events at the Center, food is not allowed in the seating area of the theatres.

11. How can I become an usher?

Please visit the Ushering in the Arts page for information about joining the volunteer usher corps.

12. How do I get in touch with your lost and found?

If you lost something in the Alaska Center for the Performing Arts, call the Center’s administrative office at 907-263-2900 during regular administrative hours (M-F, 8am-12pm and 1pm-5pm). For alternate venues, contact the venue directly to inquire about their lost and found procedure.

13. Do you have a mailing list?

You can sign up to be on a mailing list by clicking on the Sign Up for CenterMail button on the left. The form asks you to provide mailing and email addresses, and to indicate your general interests in the performing arts. We then send notification of performing arts interests that coincide with your preferences.